Returns Policy
Returns Policy
At Paw Palette, your satisfaction is our top priority.
30-Day Money-Back Guarantee
If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.
How to Start a Return
Email us at help@pawpalette.store with your order number and reason for return. We will respond within 24 hours with return instructions.
Return Conditions
- Items must be unused and in original packaging
- Return shipping is the responsibility of the customer
- Damaged or defective items will be replaced at no extra cost
Refund Processing
Once we receive your return, refunds are processed within 5-7 business days to your original payment method.
Questions?
Contact us anytime at help@pawpalette.store and we will be happy to help.